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American Society for Management, Inc. has
developed a variety of After Registration Services to assist companies
committed to maintaining their quality systems and promoting continuous
improvement. The services listed below are available to companies
that have established quality systems compliant to the following
standards: ISO 9000, ISO
14000, AS 9100, TS 16949 , and TL 9000.
Gap Analysis
ASFM will perform a gap analysis of your
company's quality system to identify areas of weakness or to identify
opportunities for improvement.
Training Program
ASFM will develop a Training Program that
suits your company's needs and goals. This includes:
Course
Development - ASFM will develop internal training courses.
Quality
Improvement Concepts - since employees (including executive and
middle management) have a direct impact on the quality of your product/service,
ASFM will provide training in the fundamental concepts of quality
improvement, problem solving, and customer satisfaction.
Training
Requirements and Awareness - ASFM will develop training requirements
for all positions that have impact on the quality of your company's
product/service.
Quality Improvement Program
ASFM will develop a Quality Improvement Program.
This includes:
Customer
satisfaction - collection, analysis, and trending.
Quality
and reliability of the product.
Other
processes/products/services used within your company.
Employee Participation Program
ASFM will develop an Employee Participation Program. This includes:
Establishing
methods for encouraging employee participation.
Establishing
an Incentive Program.
Customer-Company Communication Program
ASFM will develop a Customer-Company Communication Program. This
includes:
Establishing
methods for soliciting customer input for quality planning activities.
Establishing
methods for sharing customer-company expectations and improving
the quality of the product.
Establishing
methods to track the resolution of issues.

Internal Quality Audit
ASFM
will plan and conduct an Internal Quality Audit to verify the level
of conformance of tasks performed under your company's quality system
to the applicable quality standard requirements.
ASFM
will close the nonconformances found during the Internal Quality
Audit. This includes documentation update and employee training.
Facilitation of Management Review Meeting
(required by all quality standards)
ASFM
will provide assistance in planning your company's management meeting
to review and assess the status of your quality system.
ASFM
will assist in developing the meeting agenda, and will facilitate
the meeting to ensure that proper personnel are present, all necessary
elements are discussed, action items are assigned, and records are
maintained. In addition, ASFM will assist in the preparation of
documentation necessary to support the items discussed during the
management review meeting.
Suppliers, Vendors, and Subcontractors Audit
On behalf of your company, ASFM will conduct audits on your suppliers,
vendors, subcontractors, and other service providers. Through systematic
and independent examination of your company's suppliers, vendors,
and subcontractors, ASFM will determine whether their quality activities
and related results comply with your company's agreed arrangements
and requirements. As your company's representative, ASFM will ensure
that those arrangements are implemented effectively and are suitable
to achieve your company's objectives and purchase orders.
On-Site Consultation during a Third Party
Audit
ASFM will provide on-site consultation during third party quality
audits in order to close any findings that may be documented. This
includes documentation update and employee training.

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